Syllabus
Specialist Travel Operations
The areas that need their own training: visas, corporate desks and documentation.
- Level
- Professional
- Duration
- 4–6 weeks
- Modules
- 5
- For
- Consultants moving into visa, corporate or documentation work.
Not yet enrollable. This is the approved syllabus. It reaches the catalogue once its lessons, materials, trainer and assessments exist. Module outlines are settled; lesson-level detail is written when the programme is scheduled for production.
Visa training covers administration and preparation. It does not make anyone an immigration adviser, and nothing in it should be presented to a client as legal advice.
Module 1
Visa Application Administration
Topics
- Visa categories
- Documentation
- Application procedures
- Appointment administration
- Document verification
- Ethical visa consultancy
By the end, a learner can
- Prepare and check a visa document set
Module 2
Corporate Travel Management
Topics
- Corporate requirements
- Travel policy interpretation
- Business travel coordination
- Group travel
- Expense management
- Corporate reporting
By the end, a learner can
- Prepare a corporate travel proposal
Module 3
Travel Insurance
Topics
- Types of cover
- Policy terminology
- Coverage limitations
- Claims documentation
- Client education
By the end, a learner can
- Compare policy terms and explain them to a client
Module 4
Travel Technology
Topics
- Online booking systems
- Travel management platforms
- Digital documentation
- CRM systems
- Workflow automation
- Data security
By the end, a learner can
- Evaluate a travel platform against a need
Module 5
Professional Travel Documentation
Topics
- Itineraries
- Booking confirmations
- Vouchers
- Invoices
- Client travel packs
- Quality control
By the end, a learner can
- Produce a complete client travel pack
Final practical project
A corporate travel management proposal with its supporting documentation.
Marked by a trainer against a published rubric, not auto-graded. The point is whether you could hand it to a client.