Modules
| Ref | Customer | Product | Value | Stage |
|---|---|---|---|---|
| 7ASYVH | Sample Customer A | Mara — 3 nights | KES 184,000 | Quoted |
| 8OU8CX | Sample Customer B | NBO–DXB return | KES 41,970 | Ticketed |
| 9XHII3 | Sample Customer C | Schengen visa | KES 12,500 | Documents in |
| 7LFP8J | Sample Customer D | Diani — 5 nights | KES 96,400 | Deposit paid |
| 7E7PJF | Sample Customer E | Dubai — 4 nights | KES 212,300 | New |
Sample data, to show the layout.
Every enquiry in one queue, with the customer behind it.
Enquiries arrive from your own website into a single queue, each one linked to the customer record it belongs to. Nothing lives in an inbox that only one person can see.
Build a quote, send it, see when it is accepted.
Priced quotations and service quotations, sent as branded documents, with the decline and acceptance recorded against the quote rather than buried in a reply.
Deposits, instalments and what is still owed.
Payment plans with instalment schedules, recorded payments, and an outstanding balance you can read off a screen instead of reconstructing from a bank statement.
Your holiday products, and the itineraries that sell them.
A catalogue of packages with departures, plus reusable itinerary templates so the fifth Mara quote does not start from a blank page.
Hotel products, rates and enquiries.
Hotel listings with the rates and availability your agency sells on, and the enquiries they generate handled in the same queue as everything else.
Applications, documents and where each one has got to.
A case per application, with the documents collected, the stage it has reached and the service fee charged — so answering "where is my visa" takes one look.
Who you buy from, and what you agreed.
Supplier records with the commercial terms behind them, so a cost on a quote can be traced to the supplier it came from.
Airport pickups and tour transport, assigned and tracked.
Vehicles and drivers with assignments against bookings, for agencies that move their own customers rather than subcontracting every transfer.
Who can see what, and who sold what.
Staff accounts with role-based access, sales attributed to the consultant who made them, KPI targets and appraisal cycles.
What the agency sold, by consultant and by product.
Sales reporting with per-consultant breakdowns, plus each consultant's own view of their numbers rather than a monthly spreadsheet from management.
Sub-agents selling your products under their own markup.
Reseller accounts with their own logins and margins, for agencies that distribute through smaller agents.
Galileo and Amadeus files read into your sales ledger.
Ticket files from Galileo (MIR) and Amadeus (AIR) read automatically into the ticket ledger, credited to the consultant whose sign-on issued them, with voids and refunds applied. An advanced module for agencies that issue their own tickets.
A customer-facing booking website. Great Times runs one, and the same components could be configured for your brand, but it is not part of what we are offering agencies yet. The platform above is the staff-facing system.
Live airline inventory and payment gateways. There are working integrations in the Great Times deployment, but they are configured against our own accounts. Connecting yours is project work, not a switch, and we would scope it with you rather than imply it is included.
Self-service sign-up. There is no provisioning engine yet. Getting an agency onto the platform is something we do with you.
