Privacy Policy

1. Information We Collect

We may collect information such as your name, contact details, passport or identification details, travel preferences, booking information and other information necessary to arrange your travel, accommodation, tours or travel insurance.

2. How We Use Your Information

We use your information to:

• Process and manage bookings and travel arrangements.
• Arrange accommodation, transportation, tours, flights and travel insurance.
• Communicate with you about your trip and respond to enquiries.
• Provide customer support.
• Process payments and invoices.
• Improve our services and website.
• Meet applicable legal and regulatory requirements.

3. Sharing Your Information

We may share relevant information with trusted third-party service providers, such as airlines, hotels, transport providers, tour partners, payment providers, embassy for visa processing and travel-insurance providers, where necessary to deliver the services you request. We do not sell your personal information to third parties.

4. Travel Insurance

Where you request travel insurance, the information you provide may be shared with the relevant insurance provider or intermediary to obtain quotations, process applications, issue policies and manage claims or other insurance-related services.

5. Payments

Payment information may be processed through secure third-party payment providers. We do not unnecessarily retain sensitive payment information.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website and improve your online experience. Where required, we will seek your consent before using non-essential cookies.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfilling bookings, maintaining business records, resolving disputes and complying with legal requirements.

9. Your Rights

Depending on applicable law, you may have rights concerning your personal information, including requesting access to, correction of, or deletion of your information, or objecting to certain uses of your information.

10. Third-Party Websites

Our website may contain links to third-party websites, including airlines, hotels, travel partners, insurance providers, and payment platforms. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.